Sustainability
The Crown of Impact is our way of understanding sustainability: not only as something environmental, but also connected to caring for our team members, the social environment of which we are part and, of course, the experience of our guests.
Guest
- Health and well-being
- Environmental awareness
- Conscious tourism
Team
- Health and well-being
- Equality and diversity
- Internal communication
- Training and development
Planet
- Circular economy
- Energy and carbon footprint
- Sustainable mobility
Community
- Partnerships
- Local suppliers and zero-km produce
- Local tradition and culture
- CSR
More than kings, hosts
We do things right because we care about you. Your stay is our chance to show you that it’s possible to offer the best service whilst looking after both people and the world around us.
We Care
At Tres Reyes Hotels we understand leadership through care. Our crown does not represent power, but commitment, impact and responsibility.



Tres Reyes Hoteles Pamplona



Tres Reyes Hoteles San Sebastián
This crown symbolises our commitment to care: it places the customer at the heart of everything we do, recognising them as the driving force behind positive change, and links their experience to three key areas of impact: the Team, the Planet and the Community.
Guest
We care for the GUEST by placing them at the centre of our impact strategy, recognising them as a driver of positive transformation.
- Health and well-being
- Environmental awareness
- Conscious tourism
Team
We care for our TEAM, with a corporate culture based on trust, communication, training, well-being and continuous improvement.
- Health and well-being
- Equality and diversity
- Internal communication
- Training and development
Planet
We care for the PLANET, with responsible practices in materials, water, energy and mobility.
- Circular economy
- Sustainable mobility
- Energy and carbon footprint
- Certificación
At Tres Reyes Hotels, we are committed to reducing food waste. So, if you’d like to take any leftovers home with you, just let us know.
Community
We care for our COMMUNITY and its people, collaborating with local suppliers, promoting our culture and developing social projects.
- Partnerships
- Local suppliers and zero-km produce
- Local tradition and culture
- CSR
Contribution to the SDGs
Our commitment to the SUSTAINABLE DEVELOPMENT GOALS guides all our actions. We actively work to contribute to a more sustainable and fair future for all. These three priority goals reflect the essence of the hotel’s sustainability model: a human, environmental and collaborative approach.
Decent work and economic growth
Climate action
Partnerships for the goals